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Requisition Number:  60881
City:  Gold Coast & Byron Bay
Department:  IT

IT SYSTEMS AND SUPPORT ANALYST

THE CHALLENGE

This role is responsible for assisting with the support of IT systems and associated integrations for the Boardriders’ Retail platforms used throughout or offices and stores in Australia and New Zealand. This technical/hands on role will work, in conjunction with other members of our IT team, across all Retail systems supporting both Retail back office and POS functions. Whilst your primary focus will be the day-to-day operational business support of the Retail users, stores, systems and integrations, there is the focus for continuous improvement with the efficiency within all interactions of either the systems or processes. Ensuring end to end service delivery by establishing and maintaining highly effective working relationships with other technical specialists and end users. Also assisting in the ongoing development, maintenance and deployment of application specific guides, work instructions and technical documents.

 

We can offer a Permanent Full-time position, Monday to Friday (8:30am - 5pm) based in our Burleigh Heads HQ.

 

WHO ARE WE LOOKING FOR?

To be successful in this role you will have:

  • Previous experience supporting a Corporate Retail System, including both back-office functions and POS (CEGID highly regarded)
  • High level SQL\VBA skills, including procedural SQL
  • Demonstrated analytical and problem-solving skills
  • Able to capture business requirements in a clear concise manner
  • Strong interpersonal and communication skills
  • Solid understanding of software development processes
  • Disciplined and detailed Ticketing System Experience
  • Ability to work independently and in a team
  • Time management, planning and prioritisation skills

 

Preferred experience includes:

  • Previous experience supporting an ERP solution (SAP highly regarded)
  • Previous experience with Application Integration tools and technologies (Tibco highly regarded)
  • Previous experience with Application Programming

 

Critical to your success will be your willingness to work as a team and be hands-on in your approach. 

 

BENEFITS AND REWARDS
This is a business like no other. We live and breathe the lifestyle that our brands represent, we wear the product to the office and work with like-minded people who are passionate about what they do. We work hard but also take time out as a team at our regular staff events, including the infamous annual staff surf day!  

Bringing your career to the Boardriders global business has a great deal of benefits. Some of the highlights our team enjoy most are:

 

  • Up to 75% off Boardriders brands | Billabong, Quiksilver, Roxy, RVCA, DC and more!
  • Training and development programs designed to support your growth at every level of the business 
  • Flexible working arrangements
  • Modern office with on-site café, free parking and gym sessions and located only five minutes from the iconic Burleigh beach!
  • Best-in-class technology Career & personal development opportunities

 

ABOUT US

We awaken the spirit of freedom and adventure by connecting boardriders around the world. We are the world’s leading action sports and lifestyle company with a global portfolio of brands. We’re a team of 7,500 like-minded souls protecting what we love. The smell of the ocean. The sounds of the city you know so well. The perfect slope. The perfect wave. The perfect game. Ultimate freedom. 

We lead with integrity and passion, we build an inclusive community, we protect our playgrounds and we play to win.

We are Quiksilver, Billabong, Roxy, RVCA, DC Shoes, Element, VonZipper, Surf Dive ‘n Ski, Kustom. We are BOARDRIDERS.

 

 APPLY TODAY

Send us your application today to find out more!

Thank you for your interest in working with us. Whilst we would love the chance to speak to every applicant unfortunately that's not always possible. If you have been selected for an interview you will hear back from us within 3 weeks. Good luck!